Frequently asked questions

Do you have the appropriate licence and insurance?

We are fully licenced to carry waste and have public liability insurance.

Do I need to be present during the clearance?

No, we fully understand that in most cases a house clearance is not only an emotional but also a stressful experience, all we need is access. We can collect the keys from an estate agent, solicitor, friend, relative or neighbour.

Do you use subcontractors?

No we are a family run business and all work will be undertaken by ourselves.

What services do you offer? 

  • House Clearances
  • Garages and Sheds
  • Lofts and Cellars
  • Offices and Warehouses
  • Probate clearance.

What the quote will include

  • A professional caring service.
  • All areas cleared as specified.
  • Areas cleared vacuumed or swept.
  • All electrical and plumbed in appliances removed capped and appropriately sealed.
  • Liaison with appropriate authorities re access, including advising the neighbours of our presence
  • A company target of 90% of the items removed sustainably recycled, a percentage of the items donated to local charity shops
  • Working with an environmentally friendly family company.
  • Fully liability insured and certified to carry household waste via the Environment Agency.

What do we do with the items cleared?

  • We are a green company with strong beliefs that everything should be recycled to the best of our abilities.
  • We support local charity shops and donated all appropriate items, Items that cannot be recycled are taken to licenced waste disposal plants.
  • Unfortunately, some things we cannot recycle due to the cost of man hours to process the mixed items and the transportation fees.
  • For these items we responsibly pass these onto a recycling company. They have the machinery to sort through the materials and they remove the paper, plastics, metals, hard-core, timber etc.
  • No recycling is free to us and incurs costs such as transportation, recycling company charges based on weight and man hours.
  • This cost is one that we feel is worthy of mention but essential for the benefit of our planet and the philosophy of our company.